About Us

Who we are

Avigo is a tour operator belonging to the DER Touristik Group, one of Europe's leading travel groups with a century-long track record in caring for our guests. Each year, we send more than 7 million travellers from 15 European countries on vacation to 179 destination countries around the planet. Avigo supplements the group’s portfolio of traditional tour operator brands – among them KUONI, DERTOUR, Apollo and EXIM Tours – and brings DER Touristik’s offer to international travellers who are looking for easy access to uncomplicated travel arrangements which come with reliable, well-proven service in case of need.

What we promise

Reliable Travel Arrangements

Avigo is a dynamic tour operator grounded upon the experience, global network, commercial stability and proven service of an established industry player.

Customer Service

Our travel experts provide support for any enquiries while booking or before travelling, every day of the year from 8 a.m. until 7 p.m.

On-Trip Service

While abroad, your enquiries will be handled with priority by our On-Trip Service Team, who can be reached from 8 a.m. until 7 p.m. every day of the year.

Financial Security

Every booking made with us is fully financially protected. You obtain your individual coverage certificate with your confirmation/invoice documents.

24/7 Emergency Support

Should any severe incidents occur, our Emergency Support will assist you 24/7 while you’re abroad.

Post-Travel Support

We would highly appreciate receiving your feedback upon your return! Should a problem have occurred that we could not solve during your trip, you can address your case to a special team of complaints agents, who may also offer support with potential claims against third parties.

What we offer

Whether city break, cultural exploration, beach holiday or a combination of these – the travel group behind Avigo can cater to any and every travel dream. While only parts of our carefully selected portfolio may currently be available in your country, we will continue to extend our offer by adding new destinations, hotels and special arrangements.

In case of further questions, please consult our FAQ section or contact us – we are happy to assist. DREAM. PLAN. GO. – Avigo!